Infrastructure Support

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Optimizing Critical IT challenges
by improving Efficiency, Productivity and Security

Augmenting end-user computing experience and executing business-critical operations efficiently, precisely and with process certainty

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Managing, Transitioning and Operationally Maintaining your IT Infrastructure

Our IT infrastructure services are custom tailored and follows a standard set of processes for engagement. We also provide remote/onsite support and take upbeat measures for ensuring smooth, error-free functioning and safeguarding maximum uptime for applications through well-defined SLA's.

Managing and Securing your Infrastructure Optimally

IT Infrastructure is overwhelming. We therefore work on transforming your IT infrastructure & technology to improve efficiency. Our solutions allow you to focus on your business and run it with more efficiency and maturity.
Network
Management
Data Centre
Services
IT Infrastructure
Help Desk Management- 24/7

Benefits

We deliver secure, cost-effective management and operation of IT infrastructure by:

  • High quality delivery services backed by 9001 & 27001 certifications

  • Proactive monitoring and maintenance allowing to fix problems before they arise

  • Enhancing system uptime

  • Resolving technical issues quickly and efficiently by our service desk support

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Module Based Offerings

22nd Tech Infrastructure support model offers services adapted to suit your needs. Choose modules/services that is apt for you.

Network Monitoring

  • Interfaces/Slots of each and every Network Device

  • Process and Memory utilization of the network Devices

  • External to Internal and Internal to External traffics

  • Effective Bandwidth utilization

  • Protocol Utilization

Network Assessment

  • Analysis of current network architecture

  • Network traffic patterns and load analysis

  • Network availability strategy and goals

  • Identify vulnerabilities of existing network

  • Configuration management & backup of network devices

Network Optimization

  • Threshold based Proactive Alert based System

  • Effective application and Control optimization techniques like QOS

  • Performance and Capacity Management

  • Real Time monitoring and Management of Critical Data:Voice, Video, Emails.

Security

  • Intrusion detection and content filtering

  • Firewalls/Proxy rules/policy configuration and support

  • Remote-access configuration and support

  • Wireless connectivity, monitoring and troubleshooting

  • Network’s On-Demand and Real-time Reports

Dealing with IT Services

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This is where 22nd Century thrives in and as your trusted managed service provider takes up complete responsibility to lower your risk and providing with you a sound sleeps.

Head Office

22nd Century Technologies, Inc.
220 Davidson Avenue, Suite 118
Somerset, NJ 08873
866-537-9191

Quality Highlights

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