Essential IT Services

We provide technical expertise, practical support and quality hardware to run your business at optimal capacity. Furthermore, we manage and monitor your day-to-day IT needs including hardware, software, networks and more, keeping you relaxed and focusses o run your core business.

Helpdesk Support

Our team functions as single point of contact for IT support. Our solutions include problem management, issue escalation, ticket management, self-service user portal, and much more. Our web interface allows you to check your ticket status, whereas our service desk tracks all incidents until resolution.

Remote Support

Our teams of experts are able to diagnose and repair your IT issues remotely, thereby minimizing cost, enhancing resolution speed and ensuring productivity in your business.

Server Support

Our server support services are foundation of our IT managed services. We provide round the clock remote monitoring, management and troubleshooting all your critical servers. We make use of cutting edge technology to ensure that your servers and core applications are constantly available and run optimally.

Printer Support

Our technical team is adept in providing one stop solution for all your printer needs irrespective of brands. Our teams of certified engineers are capable in providing reliable and efficient solutions for all kinds of hardware issues faced with printers. We extend our services to both under-warranty and out of warranty products.

Anti-Virus Management

This includes traffic scanning, anti-virus software and hardware, monitoring of ant-virus opponents, maintenance and management. We monitor the service for all malicious content and check already installed anti-virus software on desktops or servers. Additionally, we never leave your antivirus solution to chance and verify that all recent updates.

Procurement Support

We focus on resource optimization and let you avoid drain your precious resources to maintain your operations, which eventually may hinder your ability to innovate. On the contrary, our technicians provide you with specialized support freeing your internal teams and allowing them to assist in scaling your business.

Services